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TELEpharmacy Support During COVID-19

COVID-19 continues to impact hospitals in communities across the country, putting pressure on front-line staff. CPS TELEpharmacy serves healthcare providers to meet today’s unique staffing and patient volume demands with our rapid implementation services and 24/7/365 remote pharmacy support.

Our clients are currently finding the added bandwidth that our remote pharmacy support provides to be extremely valuable. Whether the need for additional support comes from the emergency room, hospital floor, or the pharmacy itself, access to our telepharmacy team is serving as a needed lifeline to many facilities. Our telepharmacy team not only delivers skill and expertise but provides flexible services that adapt to the unique processes of our hospital clients.

Licensed Pharmacy Team – Central Location

Working from a single, secure location, our CPS TELEpharmacy team of licensed, full-time pharmacists work closely with staff at hospital and health system pharmacies nationwide to deliver needed bandwidth and around-the-clock coverage through a variety of solutions.

Remote Order Entry – Our service supports pharmacy staffing augmentation while providing added flexibility to ensure that review and approval of medication orders are completed while supporting seamless continuity of care. Accurate and efficient medication approvals not only enable staff to concentrate on emergent needs but also contribute to a positive patient experience at a time where there may be understandable anxiety towards healthcare facilities.

Admission Medication Reconciliation – Our team shoulders the administrative burden of admission medication reconciliation and verification with the prescribing pharmacy. This allows your staff to commit greater focus to patient care. This contributes to improved employee morale at a time where front-line staff may be understandably stressed.

Transitions of Care – A proven, value-based offering that reduces readmissions and improves HCAHPS Scores and STAR ratings while improving patient care. Includes:

  • Admission medication reconciliation
  • Discharge medication reconciliation
  • Post-discharge patient counseling

Patient Discharge Consultation – Through our solution, we work directly with the provider to ensure that the patient has the appropriate medications for their disease states and helps prevent medication-related readmissions. This prevents patients from needing to return to the healthcare site.

CPS Telepharmacy Delivers Results

CPS Telepharmacy meets the Joint Commission, CMS, HIPAA regulations, and state regulatory agency requirements. Our team:

  • Processes 3 million medication orders a year
  • Intervenes on 200 medication orders daily
  • Prevents medication errors 3.6 times a day
  • Averages 45% reduction in pharmacy operating costs

Not only does CPS TELEpharmacy empower hospitals to reduce readmissions, lower costs, improve clinical outcomes and decrease adverse drug events, but also preserves a high level of patient care - while improving their experience - at a time where engaging a healthcare environment could be met with anxiety and uncertainty.

For more information on how CPS TELEpharmacy you can submit a request to connect here: 

CPS Telepharmacy

Posted: Tuesday, August 25, 2020

Tags: CPS Blog Posts